These terms cover the Phoenix Aquatics PA Coach Assist (“the app”). The app is operated for Phoenix Aquatics Incorporated (“the club”) and is provided to the club’s coaches and administrators. By using the app you agree to them.
1. Who may use it
The app is for people the club has authorised — its coaches and administrators. Your sign-in is personal: it is sent to your own email address, and you must not share it or let anyone else use your signed-in device. Tell the club at once if your device is lost or you think someone else has used your sign-in; the app can be signed out from the Me screen, and the club can end your access.
2. What the app is for
Looking up the club’s own records so a coach can do their job at the pool: times, attendance, a swimmer’s profile and emergency contacts, relay teams, and medical information where the club holds it. It is not a public directory, and nothing in it may be used for any purpose other than coaching and running the club.
3. Information about swimmers
Everything you see belongs to the club and to the families concerned. You must not copy it out, screenshot it, forward it, or discuss it outside the club’s business. Medical information is the most sensitive thing in the app: it is there so a coach knows what to do in an emergency, and for no other reason. The club holds it under the Privacy Act 2020, and the privacy policy explains what that means.
4. Attendance and relay teams
The only things you can change in the app are attendance marks and relay teams. Enter them honestly — they are the club’s record, and a family may ask to see them.
5. Not medical advice
Medical information in the app is what the club has been told by a family. It is not a medical assessment, and it does not replace training, a first-aid qualification, or calling an ambulance when that is what is needed.
6. Availability
The app depends on the club’s systems and an internet connection, and may be unavailable at times — for maintenance, a network fault, or a fault in the app itself. The club will try to keep it working but does not promise uninterrupted service. If something is wrong, tell the club rather than working around it.
7. The software
The app is provided to the club as software. The club owns its records and its name and logo; the software itself remains the property of its supplier. Neither is transferred by using the app.
8. Limits
To the extent the law allows, the club and its software supplier are not liable for indirect or consequential loss arising from use of the app. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Privacy Act 2020 where they apply, or liability that cannot be excluded by law.
9. Ending access
The club may end a person’s access at any time — for example when a coach leaves. You may stop using the app at any time and sign out from the Me screen.
10. Changes
The club may update these terms; the current version is published here with the date below.
11. New Zealand law
These terms are governed by New Zealand law.
Contact: phoenixadmin@nzlswim.com — Phoenix Aquatics Incorporated.
Last updated: 3 November 2026